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Mobile Banking Security

Mobile banking from First State Bank of the Southeast is safe and convenient with a mobile banking app. However, there are always general precautions you can take when accessing any of your online accounts. With your Smartphone there are several different ways to use mobile banking and each one has a unique set of tips to follow. Follow these general guidelines for the highest level of mobile banking safety.

  • Avoid making your personal information readily accessible. Don't share your PIN, password or security question with anyone or save it on your phone or computer.
  • Password-protect your phone so others cannot access your information if it is lost or stolen.
  • Monitor your records and accounts on a regular basis.
  • Report a stolen smartphone with your wireless provider so all the major wireless service providers will allow for remote "bricking" of the phone, which deactivates your phone on any wireless network without your permission.

Review the following guides for additional Mobile Security Tips:

Email Security

Emails can send out convenient alerts when your balance is getting low or you're approaching your credit limit. To increase your mobile banking security while using emails, remember not to ever share personal information over an email. It should raise a red flag if anyone asks for it via an email as banks will never ask for this information.

Mobile Web Security

With Smartphones becoming more popular, many people are using mobile web browsers to handle their banking. These web browsers do have some built in features, like standard site encryption, to protect your mobile banking security. For added mobile banking security follow the tips below:

  • Log out and close your browser when you are not using the internet on your phone.
  • Set up daily alerts to track account activity. This is a great way to detect fraudulent activity on your account.
  • Use secure, encrypted websites for transactions on your mobile phone
  • Don't click through to websites from emails, even if they look like they are from your bank. Always visit your bank's website by typing in the domain, or bookmark it.
  • Never give your password or account number on a site you are unsure about.
  • Avoid public Wi-Fi, if possible.

Text Messaging Security

  • Password-protect your phone so others cannot access your information if it is lost or stolen.
  • Prevent text messages from being read while your phone is locked.
  • Never respond to unsolicited text messages. If you don't know who sent it or you didn't expect it just delete them.
  • Check your phone bill for unwanted services that charge for premium content or direct billing charges.
  • Never click on web links in unsolicited text messages.

Mobile Banking App (iPhone, Android & Kindle)

Using a mobile banking app may be the safest way to access your accounts from a mobile phone.

Mobile Banking safety measures you can take to further protect yourself:

  • Log out of the application when you're not using it.
  • Add mobile security software to your device, if possible.

Download the free* First State Bank of the Southeast Mobile Banking App

Start using mobile banking to access your checking account and remember the above mobile security tips to keep your private information protected. For more information on opening a checking account and mobile banking, contact a First State Bank of the Southeast representative at (800) 248-5950.

*Wireless carrier, text or data charges may apply.

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